Approved survey providers for the Employer Excellence Programme

Choose from Fáilte Ireland's approved survey providers for the Employer Excellence Programme.

Table of Contents

Each provider has been carefully assessed and meets the standards required to deliver high-quality, independent employee engagement surveys.

Take time to review each provider's profile and contact them directly to discuss what works best for your business. Use the table of contents to jump directly to a provider, or browse the page for all approved providers. You will need to appoint a survey provider before submitting your registration for the programme.

We periodically review applications from providers who would like to join the approved list, so you can always access a range of options that suit your needs. If you are interested in becoming an approved survey provider, please contact the team.

Great Place to Work

Great Place to Work® is the leading authority on workplace culture, specialising in helping organisations create outstanding employee experiences. With over 20 years supporting thousands of businesses in Ireland’s tourism and hospitality sector, we bring unmatched expertise in understanding the challenges and opportunities of your industry.

We are best-known for our Best Workplaces™ and Certified™ Great Place to Work Programmes, which deliver national and sector-specific rankings of Best Workplaces in partnership with media such as The Irish Times. This gives employers the opportunity to gain powerful recognition and attract top talent.

We are proud to have been Fáilte Ireland’s leading survey provider for three years on the Employer Excellence Programme, delivering over 500 surveys since Autumn 2022.

Why choose Great Place to Work?

  • Confidential and trusted survey process – Our Trust Index™ Employee Survey has been used by thousands of organisations worldwide, is fully confidential, and encourages employees to give honest and valuable feedback.
  • Fully Ireland-based team – Local experts who understand the realities of tourism and hospitality businesses across Ireland, and who provide hands-on support throughout the process.
  • Comprehensive and inclusive surveys – Flexible for businesses of all sizes, available in 19 different languages, and designed for diverse teams. Get deep insights with demographic breakdowns, statement analysis, employee comments, and reporting by department, role, or level to uncover patterns and disparities in experience.
  • Rich benchmarking and sector knowledge – Access industry comparisons and benefit from our two decades of experience working directly with Irish tourism and hospitality employers.
  • Expert consultant support – Our consultants work directly with your leadership team to interpret results, advise on next steps, and guide you with practical actions — supporting you at every stage of your journey to becoming a truly great workplace.

Contact

Cathal Divilly
Email: Cathal.divilly@greatplacetowork.com
Phone: 087 2609566

Workbly

Workbly helps hospitality and tourism businesses create workplaces people want to be part of. We design tailored employee engagement surveys that go beyond data by combining behavioural insight, clear reporting, and practical guidance to drive real change. With deep sector experience and hands-on support, we walk each client through the results step by step and guide them in creating a practical action plan to improve engagement, productivity, and culture. We add to the Fáilte Ireland Employer Excellence Award with our own Best Employer (BE) Mark.

Why choose Workbly

  • Tailored employee surveys designed specifically for hospitality and tourism
  • Actionable results, presented clearly with benchmarks and improvement plans
  • Step-by step practical, human support to help leaders understand and respond to feedback
  • Proven experience supporting culture change in hospitality and tourism businesses in Ireland and globally
  •  High standards for recognition — including Workbly’s own Best Employer (BE) Mark Get in touch Ross O’Neill

Contact

Email: Ross.oneill@workbly.com
Phone: 01 4428281

Peach Mondays

Peachy Mondays is a leading provider of employee engagement survey solutions, specialising in helping organisations unlock actionable insights to drive positive workplace change. We work with clients across Europe and beyond in a diverse range of sectors, including tourism, aviation, public sector, and professional services.

Our platform enables organisations to gather confidential, real-time feedback from employees, supporting evidence-based decision-making and continuous improvement. We are recognised for our innovative approach to employee listening, combining robust quantitative and qualitative methodologies with advanced analytics to deliver clear, meaningful results, as well as providing exceptional customer service.

Why choose Peachy Mondays?

  • We work closely with each client to ensure surveys are aligned to their unique organisational context and strategic objectives.
  • We have a proven track record in successfully delivered employee engagement programmes for organisations ranging from SMEs to large multinationals, consistently achieving high response rates and positive client feedback. We have plenty of experience in tourism, working with many different types of organisations from airlines to festivals.
  • You will have a named, dedicated project success team so you can always speak to the same people.
  • Inclusive and accessible surveys, with the option to create multilingual surveys (inc Gaelic)
  • Targeted Anonymous Dialogue ™ allows clients to follow up on surprising or concerning survey results, avoiding the need for focus groups and allowing for real time clarification.

Contact

James Anderson
Email: sales@peachymondays.com
Phone: +44 (0)333 123 9366

Gallup

Gallup is a research-led advisory firm with 85 years of experience studying human behavior, including contributions by two Nobel Prize-winning scientists.
We have administered 64 million employee surveys most of which include our engagement survey, the Q12®.
The Q12® model offers a clear and practical framework, measuring the 12-core employee needs that fuel engagement and drive business performance.
Our platform offers 350+ benchmarkable questions as well as powerful analytics, and tools such as GallupGPT—your always-on L&D consultant, powered by Gallup’s workplace research.

Why choose Gallup?

  • Access to accurate, simple, actionable survey items designed to assess your business across key cultural dimensions and drive meaningful change.
  • Predict your business’s performance with the Q12® metric, which consistently links to outcomes like staff turnover, absenteeism, productivity, and profitability.
  • Accurately compare your organization using our extensive database of 28 million respondents collected over the past five years, providing the foundation for relevant, industry-specific benchmarks.
  • Easily make sense of the data with powerful analytics that uncover key challenges and opportunities, enabling leaders & managers to act with clarity.
  • Gain full access to Gallup’s extensive L&D library, which offers tailored advice based on survey results to support leaders and managers in making informed, evidence-based decisions.

Contact

Hannah Lomax
Email: Hannah_Lomax@GALLUP.co.uk