Business & Finance
Strengthen your accommodation business
Improve performance, enhance the guest experience and build a more resilient and competitive accommodation business. Access practical supports, expert guidance and tools to strengthen operations, grow revenue, improve accessibility and drive long-term success.
Driving your business forward
Find practical supports to help you strengthen performance, improve the guest journey, and make your accommodation business easier to find, book, and enjoy.
View programmeUnlock new revenue by making your accommodation truly accessible
Access for Success helps accommodation providers create more inclusive guest experiences.
View programmeMaximise food and beverage margins
F&B 360° gives hotels expert one-to-one advisory support, a diagnostic survey and a tailored commercial roadmap to strengthen performance and protect margins.
View outdoor toolkitDevelop outdoor accommodation
Get practical guidance on planning, designing, funding, launching and registering an outdoor accommodation business.
Operational essentials
Quality approval
Find guidance on accommodation approval, standards, and registration requirements.
Short-term letting
Understand requirements for short-term letting of properties, apartments, rooms, and residences.
Top courses
Build practical skills across revenue, digital, operations, and guest experience.
Hospitality & Service SkillsFundamentals of accommodation service: Cleaning the bedroom
Learn a systematic approach to cleaning and servicing guest bedrooms to the highest standard.
OnlineFree
Sales & MarketingOptimising online sales for accommodation providers
Grow bookings with smarter distribution, PMS insights, and the right channel mix.
24 November 2026OnlineFree
Hospitality & Service SkillsCleaning fitness, pool and spa areas
Learn how to clean fitness, spa and pool areas to the highest hygiene and safety standard.
OnlineFree
Digital & TechnologyBooking system optimisation
Optimise your booking system to boost efficiency, increase sales and improve insights.
OnlineFree
Business & FinancePrepare and monitor budgets
Build confidence in budgeting — create, monitor and refine budgets that drive business success.
OnlineFree
Hospitality & Service SkillsDealing with complaints
Turn guest complaints into opportunities by mastering practical complaint-handling strategies.
OnlineFree
Digital & TechnologyIntroduction to search engine optimisation (SEO)
Understanding SEO and why it matters for your tourism business website.
OnlineFree
Responsible TourismSustainability awareness in hospitality for managers
Lead your team on sustainability initiatives and build a culture of reduced waste at your property.
OnlineFree
People & CultureLead and manage people
Build the leadership skills to motivate your team, set high standards, and manage performance.
OnlineFree
How can we help?
More for your sector
Explore practical guidance for accommodation providers looking to strengthen operations, drive bookings, and improve the guest experience.
Business & FinanceBusiness overheads cost management clinics
Confidential one-hour clinic with an expert to cut business overheads and take control of costs now.
16 April 2026 - 31 December 2026OnlineFree
Developing outdoor accommodation
Practical guidance to help you develop and grow high-quality outdoor tourism accommodation.
Industry insightsIrish hotel investment in 2025: what the data shows
Understand trends, transactions and investor activity that shaped Ireland's hotel market in 2025.
February 202610 min read
Digital & TechnologyPractical AI for your tourism business
Two-hour live course helping tourism businesses use AI tools to save time and improve marketing.
20 October 2026OnlineFree
Business & FinanceLabour & payroll cost management clinic
Free 1:1 clinic offering expert advice to help manage labour and payroll costs effectively.
16 April 2026 - 31 December 2026OnlineFree
Business & FinanceEnergy cost management one‑to‑one clinic
A free one-to-one clinic helping tourism businesses manage energy costs with expert advice.
16 April 2026 - 31 December 2026OnlineFree
Business & FinanceFood & beverage cost management clinics
Free one-to-one clinic helping food and beverage businesses manage rising costs and improve margins
16 April 2026 - 31 December 2026OnlineFree
Find support by goal
Start my business
Plan the foundations of a new accommodation business, from your guest offer and pricing to operations and launch.
Become more competitive
Improve revenue, digital performance, sustainability, accessibility, and the guest experience to strengthen your business.
Grow my business
Build demand, increase bookings, and make it easier for guests to find, choose, and return to your accommodation.
Develop my team
Build the skills your staff need to deliver consistent service, manage daily operations, and welcome every guest.